Welcome to Vaultra Studio. These Terms and Conditions govern your use of our website and the purchase of products from Vaultra Studio. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

Vaultra Studio is a custom sneaker studio specializing in handcrafted, made-to-order footwear. All products sold are customized on original, authenticated base sneakers.

All content on this website, including images, designs, text, logos, and artwork, is the intellectual property of Vaultra Studio and is protected by applicable copyright and trademark laws. You may not copy, reproduce, modify, distribute, or use any content without prior written permission from Vaultra Studio.

Each pair of sneakers is handcrafted and may feature slight variations in color, texture, or detailing. These variations are a natural part of the custom-making process and are not considered defects. Product images are for reference purposes only, and the final product may differ slightly from the images shown on the website.

Orders placed with Vaultra Studio are considered confirmed once payment is successfully completed. As most products are made to order, cancellations or modifications are not guaranteed once production has begun. Vaultra Studio reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.

Prices listed on the website are subject to change without prior notice. All payments must be made in full at the time of purchase. Vaultra Studio is not responsible for any additional charges imposed by payment providers, banks, or currency conversion services.

Shipping timelines provided are estimates and may vary depending on destination, customs clearance, and courier services. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer, and Vaultra Studio is not liable for delays caused by customs or courier services.

Due to the custom and made-to-order nature of our products, returns or exchanges are generally not accepted unless the product arrives damaged or significantly different from what was ordered. Any issues must be reported within 48 hours of delivery, along with clear photographic evidence. Vaultra Studio reserves the right to assess each case individually.

Vaultra Studio is not responsible for damage caused by improper use, normal wear and tear, or failure to follow care instructions. Our products are designed for lifestyle and daily wear but should be handled with care to maintain their appearance and longevity.

By using this website, you agree not to engage in any activity that may harm, disrupt, or interfere with the website’s functionality or security. You also agree not to misuse the website for unlawful purposes.

Vaultra Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

Vaultra Studio reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are made constitutes acceptance of the revised Terms.

For any questions or concerns regarding these Terms and Conditions, please contact us at info@vaultrastudio.com

Terms & Conditions